Dell has a special offer for Colorado College: Buy a Dell and get a $200 eGift card!

Click here to go to our current “How-To” page on how to use FOPE (our new spam filter). Keep in mind that this is a work in progress and we will be continuing to work on and update this page! Thank you!

- Your Help Desk Staff

To the campus community,

First, we successfully migrated CC’s email spam filtering to Microsoft Forefront Online Protection for Exchange (FOPE) on Monday afternoon, March 19, around 4:00 PM.

All email from off-campus is now being filtered by FOPE, rather than Postini. You might still receive a notice about spam in your Postini quarantine, and please do check that quarantine, if you wish, up until 11:59 PM March 31, when our Postini service will be turned off. As for FOPE, we’ve simplified the process for checking quarantined email by having it delivered to your local “Junk E-mail” folder, rather than staying on FOPE’s servers. You can open your “Junk E-mail” folder to see if a message you were expecting was tagged as “[Possible SPAM]“. If so, in Outlook for Windows or Outlook Web App (OWA – the “check email” link on the CC website), you can right-click the message and choose Junk [E-Mail] > “Never Block Sender / Add Sender to Safe Senders List” to approve that address permanently. You can also right-click to add senders to your Blocked Senders List in OWA.

Mac users will need to log into OWA to add approved or blocked senders, since Mac Mail and Outlook 2011 for Mac do not include those functions. Both Mac Mail and Outlook do, however, show all messages delivered into the Junk E-mail folder. We hope this process is more efficient for you, since you no longer need to log into an off-campus web site to check for quarantined spam and remember yet another username and password.

We’ll have more information soon, including a how-to guide on the Help Desk website which we’re currently developing.

Second, We will be upgrading our backup and archiving software tomorrow and Friday (March 22 and 23), which should improve backup speeds and access times retrieving archived files.

During the upgrade, files on H: and I: drives that you haven’t opened or changed in the last year (i.e., any archived files) will be inaccessible for most or all of each day. We apologize for the inconvenience, and we hope all files will be fully accessible by late afternoon Friday. Please let us know if you have any questions or concerns, and thank you!

The Colorado College Help Desk (x6449)

We wanted to give you a heads up that we are going to switch our email spam filtering service over spring break away from “Postini” to “FOPE,” Microsoft’s Forefront Online Protection for Exchange.  We first discussed this switch with the ITAL Board three years ago, and we are moving ahead now to save money and to help students migrate to an off-campus email system.

The switch will happen on Monday, 3/19, and there won’t be any associated downtime.

Your current lists of approved and blocked senders in Postini will not transfer over to the new system.  We can do that transfer for you on a case by case basis (just contact the Help Desk), but starting clean will be much better for the overall system and will likely also help you receive less spam if some is currently slipping through.  We’d recommend that most people start clean and add items sparingly from there (we’ll have some guidelines for you on this to help you know what you should and shouldn’t add to those lists).

The process for checking your quarantined items and adding new approved / blocked senders will also change (for the better, we think), and we’ll have more specific details for you soon.

Though Postini has served us well for many years, there are two primary reasons to make the change:

• CC will save $13,800 dollars a year in licensing costs;
• CCSGA has requested that we move students to a hosted email system, which will have many benefits for students, and this change to FOPE is required to make that split environment work correctly (in which faculty and staff email stays on campus but still connects easily with the hosted service for student email).

Let us know if you have any questions, and stay tuned for more specific information about this change.

2012 Instructional Technology Showcase. Thursday, 2/23, from 1:00 – 3:00PM in the Worner Center.

Join us for this celebration of faculty and student use of instructional technology in teaching and learning.

Approximately 20 faculty and students will display posters and be available for discussion about their integration of technology into their teaching and learning. The ATS team will also be demonstrating various technology tools available on campus.

We hope you can join us and glean some ideas and inspiration for your own classes!

More details (including PDFs of the posters) here: http://bit.ly/techshowcase2012

Dell is offering a special promotion for members of the CC community for an extra $100 off a Dell system (over and above the typical 5-10% discount we receive).  The deal is good until 6/1/12.

The issues we announced yesterday with the new website should now be resolved – changes which have recently been requested should show up properly now, the navigation is working, etc.

New Website Technical Problem
We wanted to let you know that the new website is having technical issues (some updates that we have made are not showing up, or not showing up consistently).  We are working to fix the issues, and will let you know when things are back to normal.

Website Migration Update
In other news, the Web Implementation Team (we wanted to call ourselves WIT) has met to identify the process we will use to help you migrate your sites to the new system this year.  We’re also working on how the scheduling will work and some other details, but we wanted to let you know what our process will be so you have a good idea what to expect.

For each department / office site, here is the basic process we want to follow (each department is different and adjustments are likely):

• One person from WIT will be identified as a “point person” for your department, and we’d ask that your department also identify a main point person or persons who will be working on the site.
• The point person will meet with your department and review your current website, talk about what you would like to accomplish on the new site, help you structure the navigation, and help you choose a layout.
• After the meeting, WIT will do the technical legwork of setting up the new site according to that discussion and porting over the content you’d like to keep.
• Once this is finished, the point person will meet with the department once again to show the new site and see how everyone likes it, making sure to note any adjustments.
• After this, WIT will work with the identified person in the department and train him or her how to use the system to and keep it up to date.
• Finally, we’ll make your new site live!

We will be conducting a PROWL overview workshop on Monday, August 29th at 1:00pm in the Keck Language Resource Center.  If you are interested in attending, please RSVP to swithee@coloradocollege.edu