The Help Desk recommends the individuals or businesses below, each related to CC, for support on home or personal computers. Note, however, that the Help Desk is not liable for any work (or damage) done by them and does not warranty any of their repairs.

People who work at CC and contract out for home support on the side

David White, David.White@ColoradoCollege.edu

• (David White works full-time on the Help Desk as the Help Desk Manager. Graduated from Sonoma State University with a Bachelors in Computer Science. A+ and Network+ Certified) He supports all hardware and software setups and troubleshooting. He is fluent in the following operating systems: Windows 98/ME/2000/XP Home or Professional/Vista and Windows 7 as well as OSX. Rate is $50 hour (with 1 hour minimum charge for an appointment). If I can’t repair it, you don’t pay. Call or email for an appointment:
  E-mail: David.White@ColoradoCollege.edu Or call at x6901.

Gerald Mondragon, gmondragon@ColoradoCollege.edu

• (Gerald Mondragon works full-time on the Help Desk as a Senior PC Support Specialist.) He supports all hardware and software setups and troubleshooting. He is fluent in the following operating systems: OS X & OS 9 all versions for Macintosh and Windows 98/ME/2000/XP Home or Professional. Rate is $75 hour (with 1 hour minimum charge for an appointment). If I can’t repair it, you don’t pay. Contact via email is as follows: gmondragon@ColoradoCollege.edu.

Tulio Wolford, 391-7133

• (Tulio Wolford works full-time on the Help Desk.) All hardware and software setups and troubleshooting. I am fluent in the following operating systems: Windows 95/98/ME/XP/2000 and NT4. $75 hour (with 1 hour minimum charge for an appointment). If I can’t repair it, you don’t pay. Phone number: 391-7133, or email twolford@ColoradoCollege.edu.

Joseph Sharman 970-778-7581

• (Joseph Sharman works at CC full time as the Systems Administrator).  I support Windows, Linux, and Macintosh desktops, laptops, and servers, as well as most computer-related equipment.  I also set up networking (DSL, cable, and wireless).  My rates are $75/hour for home users and $100/hour for small businesses, with a minimum $50 fee per visit.  I am only available evenings and weekends.  Please call me at 970-778-7581 or email josephsharman-help@yahoo.com.

David Ziemba 719-338-6505

• I can help with most any computer or peripheral problems; hardware or software, secured wired and secured wireless networking, data management ( storage, backup, recovery, and migration), and technical training.  I can also configure secure remote access to your home computer(s), and to your business computer(s).  Chances are, if you’re having any sort of computer problem, or need a cool solution to a technical dilemma, I can make it happen.  I charge $60/hour with minimum charge of a half-an-hour appointment.  If I cannot find a solution, and remedy the problem, there is no charge to you.  I’m available on the evenings and nights during the week, and throughout the weekends.  Please call 338-6505 or email to dziemba@gmail.com

Non CC-affiliated Businesses we recommend for home computer support

Ed Chudoba, (719) 964-9538

• Need help? Call Ed “The Tech Guy.” See Ed’s website for rates and further information at
  www.edttg.com

Local Businesses Offering Discounted Rates to CC Faculty, Staff and Students

Voelker Research – An exclusively Macintosh service center, located at the corner of Union and Academy 528-5596.

MacSuperstore – MacSuperstore is a local, Authorized Apple Reseller and Authorized Apple Service Center, offering warranty and out of warranty repairs for your Mac computer. Colorado College Students, Faculty, Administrators and Staff members will receive Service Center discounts of 10% on out of warranty labor charges. MacSuperstore also honors education discounts on hardware purchases, in store.

Visit MacSuperstore at the  First & Main Town Center (North Powers, next to JCPenny), or call (719) 434-4770 for more information. MacSuperstore, 3646 New Center Point, Colorado Springs, CO 80922. Hours: Monday through Saturday 9 AM to 8 PM, closed on Sundays.

If you have any questions or comments about these referrals, please contact the Help Desk at 389-6449.

Last revised on 12/04/09