The Help Desk » Tips and How-to Miscellaneous

Tips and How-to Miscellaneous

* This is a straight list of all the How-To documentation we have *

(Tip: Click “Ctrl F” on a PC or “Command/Apple F” on a Mac to search this page for the topic you want. )

&	Add a new printer
&	Add shortcuts to the Quick Launch toolbar
&	Add someone else’s email mailbox to yours
&	Add someone to your contacts
	Automatically install system updates
&	Change your Digest subscriptions
&	Change your email preferences
&	Change your password
&	Change your Start menu or Dock programs
&	Check email over the web using Outlook Web Access
&	Check messages posted to the Digest
&	Clean up email when your mailbox is full
	Choose a web browser (Firefox vs Internet Explorer)
&	Connect to CC from Off-Campus (VPN or Dial-up)
&	Create a distribution list in Outlook Web Access
&	Electricity, your computer and you
&	Filter SPAM or viruses from your email
&	Find missing calendar appointments on Outlook Web Access
&	Fix a rough-rolling mouse
	Fix problems shutting down with Windows 98
&	Forward your CC email to another account
&	Get good technical support
&	Get help for your home or personal computer
&	Help Desk Recommended Software
&	Install Symantec Antivirus from the network
&	Lock or protect your computer
&	Maintain your computer
&	Manage Mailing Lists
	Map a network drive on a PC
	Map a network share on a Mac with OS X (SAMBA)
	Map a network share on a Mac with OS 9
	Map a Network Printer in Windows 2000 / XP
	Map a Network Printer in Windows 9x
	Map a Network Printer in MAC OS X
	Map a Network Printer in MAC OS 9
&	Open e-mail attachments
&	Post to the Digest
&	Protect your computer from viruses / worms / spyware / popups / and data loss
&	Protect your computer physically (from static, etc.)
&	Publish or remove your email address on the web
&	Publish your web site address on the web
	Rebuild the Macintosh desktop
&	Remove “spyware” or pop-up windows
&	Right-click (and right click and drag) on a Mac or PC
&	Save your bookmarks or Favorites
&	Schedule a Meeting in Microsoft Outlook
&	Select or highlight more than one file or thing at a time
&	Send a large attachment via anonymous FTP
&	Send easy-to-open attachments
	Set up Microsoft Outlook holidays
&	Shut down your computer
&	Speed up web browsing
&	Subscribe, unsubscribe, create, and manage a mailing list
&	Turn on power save features (a.ka. “sleep mode”) to conserve electricity
&	Troubleshoot VPN and home network problems
&	Use generic email accounts
&	Use keyboard commands to fix problems
	Open files in Office 2007 (.docx) format
	Add Microsoft Office 2007 .PDF Plugin